Your California Privacy Rights
If you are a California resident, California Civil Code section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes within the previous calendar year. To make such a request, please email us at firstname.lastname@example.org or write us by mail at:
Attn: Legal Department, Privacy
CA Privacy Rights
998 W. Mission Bay Drives
San Diego, CA 92109
Thank you for visiting our website! This policy explains how we collect, use and disclose the personal information of our users and guests as well as your choices regarding your personal information.
The Information We Collect
Information You Share with Us. We collect personal information you provide to us that is required or relevant for the transaction or interaction. For example, we collect information when you make a reservation, register as a guest, purchase a product from our online gift shop, participate in a marketing promotion such as a sweepstakes, subscribe to our newsletters, submit an inquiry, register for an event, request a service, respond to a survey, interact on social media or otherwise communicate or engage with us electronically, telephonically or in-person.
The type of personal information we may collect typically includes your name, physical address, telephone number, email address and guest preferences or other relationship information. When you make a purchase or a reservation or register as a guest, we (or our third party payment processor) may also collect your credit card or debit card information, billing address and photo identification.
Information Provided by Others. We may also obtain or collect personal information when others provide us with information on your behalf for the purpose of making a purchase or securing a reservation. This information typically includes your name, address, email address, phone number and any guest preferences. For example, your travel agent or an online travel agency may provide us with your contact information for purposes of securing a guest room reservation at our property at your request. Similarly, your contact information may be provided to us by a third party service or application, such as Open Table, if you have made a reservation to dine with us using their application. We may also collect information about you if you make content and information publicly available on social media such as profile information.
We do not collect personal information from persons who simply browse our Website. The information we (or our third party service providers) may automatically collect includes information such as the name of your domain and host, Internet Protocol address, the type of browser and operating system you used, device information, location information, date and time you visited the Website, browsing behavior, email open rates and information used to recognize your computer when you log into your account or use the shopping cart. This information is collected through the use of tracking technologies such as cookies, web beacons and other similar technologies.
Use of Personal Information
Provide services and products and complete transactions. Your personal information is collected and used to assist us, or our third party service providers, in providing services and products and completing transactions. These uses include making your reservations, reconciling billing statements, completing transactions you’ve requested, providing information, services and products you request or prefer or verifying credit or debit card authenticity and limits in connection with a transaction. It may also be used by us to contact you after your visit, purchase or service to follow up on matters that may have arisen during your visit or carry out any other purpose that is conveyed to you at the time the information was collected.
To keep you informed, marketing promotions and market research. Your personal information is collected and used to assist us, or our third party service providers, in connection with our communication and marketing promotions to, for example, deliver email newsletters about our properties, special events, promotions or similar news; determine eligibility criteria, make announcements and contact you in connection with a sweepstakes, contest or promotion; in connection with guest satisfaction surveys, focus group studies; to personalize our services and provide advertisements, content, or features that are targeted toward your interests; or to deliver other information you have requested. If you do not wish to receive our marketing newsletters, you may unsubscribe by following the instructions to unsubscribe in the email.
Sharing of Information
We do not sell, trade or rent your personal information to others. We may share personal information about you outside of Evans Hotels including as follows:
- with third parties who complete transactions or perform services on our behalf;
- in connection with, or during negotiations of, a corporate business transaction such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization or sale of the company assets;
- in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or is required by any applicable law, rule or regulation;
- to protect against suspected fraudulent or illegal activity such as credit card fraud or identity theft;
- to enforce our agreements and policies or to protect the rights, property and safety of us, our guests or any other persons;
- with your consent.
We may also share aggregated or de-identified information, which cannot reasonably be linked to you.
Do Not Track Signals and Third Party Analytics and Services
Some browsers offer a “Do Not Track” (“DNT”) option whereby users can indicate their preference regarding online tracking and cross-site tracking. While you may enable the DNT setting on your browser, we do not change our practices in response to a DNT signal.
Although collection, transmission, and storage of information can never be guaranteed to be completely secure, Evans Hotels takes reasonable measures, including administrative, technical, and physical safeguards, to protect personal information about you from loss, theft, misuse, unauthorized access and disclosure.
Users in the European Economic Area
Privacy Rights. The EU General Data Protection Regulation 2016/279 (“GDPR”) provides EU data subjects with certain rights related to the processing of their personal data, including, in certain circumstances, the right to: request access to personal information; request correction of inaccurate or incomplete personal information; request that personal information be erased; object to the processing of personal information, including for direct marketing purposes; request that the processing of personal information be restricted; request receipt of personal information in order to transfer it to another data controller; withdraw consent to use of personal information. You may exercise any of the above rights by writing to us at the address at the end of this policy. You have a right to lodge a complaint with your local data protection supervisory authority at any time. However, we ask that you please try to resolve any issues with us first before referring your complaint to the supervisory authority.
Legal Basis. We are committed to collecting and using your information in accordance with applicable data protection laws. We only collect, use, or share your information where we are satisfied that we have an appropriate legal basis to do so. This may be because: you have provided us with consent; our use of the information is necessary to perform our contract with you; use of the information is necessary to meet our responsibilities to regulators, tax officials, or otherwise meet our legal responsibilities; or use of the information is in our legitimate business interests.
Retention. Unless we have deleted your information in accord with your request pursuant to this policy, we will retain your information for so long as reasonably needed in connection with our relationship to you (for example, to address inquiries regarding past or future reservations), or as required by law. The criteria used to determine our retention periods includes the length and manner of our relationship with you, and whether there is a legal obligation to which we are subject (for example, certain laws may require that we keep records of your transactions for a certain amount of time).
A Note to Non-EU International Users
Please be aware that information we collect will be transferred to, processed, and stored in the United States, which has data protection laws that may differ from those of the country in which you are located. Your personal information may be subject to access requests from U.S. governments, courts, or law enforcement, under U.S. law. By using our Website or providing us with any information, you consent to this transfer, processing, and storage of your information in the U.S., and also consent to the application of U.S. federal and California state law in all matters concerning the Website and this policy.
We may update this policy to reflect changes in our information practices, and may apply any changes to information previously collected, as permitted by law. If we make changes, we will notify you by revising the Effective Date of the policy above and in some cases we may provide you with more prominent notice (such as adding a statement to our homepage). We encourage you to periodically review the policy to stay informed about our information practices and the ways you can help protect your privacy.
How You Can Access or Correct Your Information
You can request a copy of the personal information that we have collected about you via our Website or other online communications by contacting us at the address below. You can also have factual inaccuracies in this information corrected by contacting this same group.
If you would like to contact us for any reason regarding our privacy practices, please email us at email@example.com or write us by mail at:
Attn: Legal Department, Privacy
CA Privacy Rights
998 W. Mission Bay Drives
San Diego, CA 92109